Updated November 23, 2022
How to contact VUMI
Vumi Contact Instructions If we are your broker, please contact us before contacting Vumi. Vumi handles the majority of their support through their brok...
Vumi Contact Instructions
**If we are your broker, please contact us before contacting Vumi. **
Vumi handles the majority of their support through their broker network and if you contact them, many times they will forward your request to us.
Expat Insurance Brokerage Contact:
For less urgent issues, please call or email our general support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503
If you need more urgent assistance please contact the below numbers. These are our personal cell lines so whatsApp is our preferred method of contact.
Sales Support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503
Claims Support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503
Renewals and Changes: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503
Management and Escalations: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503
VUMI Contact Information:
General Support: customerservice@vumigroup.com, +1 214 276 6376
WhatsApp Support: +1 786 660 9156
Health Policies
Renewals, Policy Changes, and Payments: payments@vumigroup.com
Emergency Notification: notifications@vumigroup.com
New health claims: vumiclaims@vumigroup.com,
Claim status: claims@vumigroup.com
Travel Policies
General Support: travelvip@vumigroup.com
Claims: claimstravel@vumigroup.com
Emergency Notification: emergencytravel@vumigroup.com
Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.
Need help with your policy?
Contact our support team and include your policy number, provider, and a short description of what you need help with.
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