To start, IMG will email you before your expiration date to see if you want to renew, and to provide you with up to date instructions. Here is a example email, click the link IMG provides to continue your renewal options.

If your renewal date has already passed, they will have sent you an expiration notice. You will most likely have to purchase a new policy.

If you want to make sure you don't miss the renewal date, here is the link to extend your policy before the renewal email is sent.

https://purchase.imglobal.com/BeginRenewal/Start

You will need your Certificate number, this can be found on your welcome email, for example, here is an example certificate number.

PATAI12345678

You will also need your birth date, or the starting date of the policy.

If your policy is found, it should look like this, hit continue and follow through the options to complete the purchase.

If you have any technical difficulties, you can contact IMG via their live chat, or if you are our client, you can contact us via our live chat in the bottom right.

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