You can call GeoBlue customer service at +1 (888) 412-6403 or +1 (610) 254-5830, (available 24/7 365 days a year). If you are put on hold to wait for an operator, you can request a callback.
When you are connected to a customer service worker, they will ask for your policy number. This is the fastest way to confirm your insurance status and answer questions specific to your insurance policy.
Customer service is also available through GeoBlue's Member Hub and mobile app, available on Google Play and the App Store. Consult our article about about how to register and log in to these services here.