Expat Insurance Support

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  • How to manage your Vumi policy online

    How to manage your VUMI policy online We always recommend that our clients have access to their VUMI client portal so that they can see upcoming renewals, prior payments, make a payment, file a cla...

  • How to apply for a Vumi policy

    VUMI application instructions Identify which policy you wish to purchase, if you do not know, contact us so we can help fit you with the best policy. Email us at sales@expatinsurance.com. You can...

  • What to do in an emergency with Vumi

    If you are involved in a health emergency abroad, get the injured person to a hospital immediately.  Either call an ambulance, or coordinate transportation to the hospital of choice of the injured ...

  • How to dispute a BMI health claim or ruling

    Appealing a BMI Decision If you are unhappy with a decision made by BMI, there is an official process you can follow to resolve disputes. The first step is typically to appeal an insurance provid...

  • How to transfer your BMI policy to a new broker

    BMI Broker Transfer Many potential clients reach out to us saying they already have a policy with one of our insurance providers and simply want to transfer to us as their agent. This seems like a ...

  • How to File a BMI Claim

    For all BMI claims, including consultations, in-patient services, medications, and anything else medically-related, there is a time limit of 180 days from the date of service to file your claims to...

  • How & When to Precertify with BMI

    Ensure Your Medical Event is Covered Whether you are involved in an unplanned accident, a scheduled surgery, or a treatment plan, precertification is required with BMI. The reasons for precertifica...

  • How to Contact BMI

    Depending on what services you are looking for, there are several ways to contact BMI by phone, email, and WhatsApp. General Inquiries Toll-Free Phone: +1 800 882 7796 US Phone: +1 305 443 2898 BMI...

  • How to manage your BMI policy online

    In order to manage your BMI policy online, you can log into the BMI portal. If you have not previously logged in to the portal, you will need to sign up. Click the Sign Up link as shown below: Fil...

  • How to apply for a BMI policy

    BMI has nearly fifty years of experience in the Latin American and Carribean markets and have developed a suite of products that cater to resident citizens and expats living in these regions. Th...