Updated October 12, 2022
VUMI Procedures
Instructions for all of VUMI's procedures to help you with your policy Please note, we are not VUMI. We are Expat Insurance, an independent insurance br...
Instructions for all of VUMI's procedures to help you with your policy
Please note, we are not VUMI. We are Expat Insurance, an independent insurance brokerage. If you are not our client, please contact your own broker for their own support procedures.
Expat Insurance Brokerage Info
If you are our client, first please read this article on how to get support from us.
How to get help from the Expat Insurance brokerage?
Many times we can help resolve your issues without the insurance provider being involved.
Sales
Who is VUMI? How to contact VUMI
How to submit a VUMI application How to manage your VUMI policy online How to download my VUMI policy documents How to transfer a VUMI policy to another broker How to apply for a VUMI policy
Renewals
How to renew your VUMI policy How to change your policy with VUMI How to cancel your policy with VUMI
Claims
How to precertify a claim with VUMI How to file a claim with VUMI How to dispute a health claim or ruling with VUMI
Contact us directly if you need any assistance, we are your broker and are here to help you. Many times we can help resolve your issues quickly and without the involvement of the insurance provider.
Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.
Need help with your policy?
Contact our support team and include your policy number, provider, and a short description of what you need help with.
Related support articles
What happens if I lie on my health insurance application?
Why you should not lie on your health insurance application to get a better offer. First of all, this is fraud. It is illegal, and the insurance provide...
Everything you need to know about insuring preexisting conditions
Have a condition you want covered with international insurance? Check out this guide Important Note The first thing to say is that if you do have a pree...
How to get general support from Expat Insurance
Find out how to get support from our agency for sales, claims, renewals, and more.. Use our live chat in the bottom right of this article We will respon...
More in Policy Changes
What happens if I lie on my health insurance application?
Why you should not lie on your health insurance application to get a better offer. First of all, this is fraud. It is illegal, and the insurance provide...
Learn more
Everything you need to know about insuring preexisting conditions
Have a condition you want covered with international insurance? Check out this guide Important Note The first thing to say is that if you do have a pree...
Learn more
How to get general support from Expat Insurance
Find out how to get support from our agency for sales, claims, renewals, and more.. Use our live chat in the bottom right of this article We will respon...
Learn more
