Expat Insurance Support
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Recent activity by Expat Insurance Support-
How to File Claims with Morgan White
In order to file a claim with Morgan White, you must first fill out a claim form. You would have received a claim form, and additional information, with your Welcome to MWG International email. If ...
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How & When to Precertify with Morgan White
Non-emergency health procedures must be precertified In the event of non-emergency medical event, the insured or the admitting physician must submit a precertification form and all supporting docum...
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How to contact Morgan White
For customer service, you can contact Morgan White (MWG) International at the numbers below MWG International is a division of Morgan White Group. MWG has offices in the United States, the Caribbea...
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How to manage your Morgan White policy online
Morgan White International (MWG) will no longer accept payment information over the phone or via email. To manage your Morgan White health insurance policy online, you must first log in to their in...
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How to apply for a Morgan White policy
Morgan White International offers its policy documents online here. From the About page, select your region: Caribbean Islands or Latin America. From there, use the drop-down menus to select your s...
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How to dispute an IMG health claim or ruling
Filing an appeal If you believe that IMG denied a health claim in error, you may make an appeal. Please send us an email to let us know of your intention to file an appeal. To start the process, lo...
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How to transfer your IMG policy to a new broker
In order to transfer your IMG policy to a new broker you will need to draft a letter to IMG requesting the transfer be made. You will need a few things to complete the process. 1. Broker Name 2. ...
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How to renew or change your IMG policy
In order to renew your policy with IMG you just need your certificate number and your date of birth or effective date for the policy. Once you have those two you can sign in here to renew or extend...
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How to File an IMG Claim
Filing claims with IMG is fairly direct, and the easy-to-use MyIMG portal has all the claim instructions. You will need to register your account in order to start. Please contact your broker if you...
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How to precertify a medical event with IMG
What is precertification? Precertification is a requirement under your certificate of insurance (where the terms and conditions of your policy are specified) for certain medical services. Please s...