Vumi Contact Instructions
If we are your broker, please contact us before contacting Vumi.
Vumi handles the majority of their support through their broker network and if you contact them, many times they will forward your request to us.
Expat Insurance Brokerage Contact:
For less urgent issues, please call or email our general support: support@expatinsurance.com, +1 (800) 577 4308
If you need more urgent assistance please contact the below numbers. These are our personal cell lines so whatsApp is our preferred method of contact.
Sales Support: sales@expatinsurance.com, +52 415 115 6589
Claims Support: barbara.p@expatinsurance.com, +52 415 167 0886
Renewals and Changes: jason.w@expatinsurance.com, +1 312 358 8136
Management and Escalations: justin.b@expatinsurance.com, +1 435 647 6379
VUMI Contact Information:
General Support: customerservice@vumigroup.com, +1 214 276 6376
WhatsApp Support: +1 786 660 9156
Health Policies
Renewals, Policy Changes, and Payments: payments@vumigroup.com
Emergency Notification: notifications@vumigroup.com
New health claims: vumiclaims@vumigroup.com,
Claim status: claims@vumigroup.com
Travel Policies
General Support: travelvip@vumigroup.com
Claims: claimstravel@vumigroup.com
Emergency Notification: emergencytravel@vumigroup.com
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