Depending on what services you are looking for, there are several ways to contact BMI by phone, email, and WhatsApp.
General Inquiries
Toll-Free Phone: +1 800 882 7796
US Phone: +1 305 443 2898
BMI Concierge WhatsApp: +1 829 760 3152
Email: bmi@bmicos.com
For Claims & Precertifications
US Phone: +1 305 665 4458
US Phone: +1 305 665 4817
General Inquiries: bmiaccess@bmicos.com
Claims Inquiries: healthclaims@bmicos.com, reclamossalud@bmicos.com
LATAM Precertifications: precertificacioneslatam@bmicos.com
For Emergencies
Global WhatsApp: +1 829 760 3152
Mexico Phone: + 52 55 4 161 3201
US Phone: +1 305 665 4817
24x7 Emergencies: alarmcenter@bmicos.com
For Travel Assistance
General inquiries: info@bmitravelassist.com
For Life Insurance
Life Insurance Customer Service: bmiphs@bmicos.com
For Portal Support
General Inquiries: supportportal@bmicos.com
Contact Form via BMI Portal
Fill out the contact form to hear back from BMI: Contact Us
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