VUMI Procedures

Instructions for all of VUMI's procedures to help you with your policy

Please note, we are not VUMI. We are Expat Insurance, an independent insurance brokerage. If you are not our client, please contact your own broker for their own support procedures.

Expat Insurance Brokerage Info

If you are our client, first please read this article on how to get support from us.

How to get help from the Expat Insurance brokerage?

Many times we can help resolve your issues without the insurance provider being involved.

Sales

Who is VUMI?
How to contact VUMI

How to submit a VUMI application
How to manage your VUMI policy online
How to download my VUMI policy documents
How to transfer a VUMI policy to another broker
How to apply for a VUMI policy

Renewals

How to renew your VUMI policy
How to change your policy with VUMI
How to cancel your policy with VUMI

Claims

How to precertify a claim with VUMI
How to file a claim with VUMI
How to dispute a health claim or ruling with VUMI

Contact us directly if you need any assistance, we are your broker and are here to help you. Many times we can help resolve your issues quickly and without the involvement of the insurance provider.